hvac-marketing-skills/tools/integrations/customer-io.md
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feat: fork marketingskills → HVAC Marketing Skills for Compendium
- Forked from coreyhaines31/marketingskills v1.1.0 (MIT license)
- Removed 4 SaaS-only skills (churn-prevention, paywall-upgrade-cro, onboarding-cro, signup-flow-cro)
- Reworked 2 skills (popup-cro → hvac-estimate-popups, revops → hvac-lead-ops)
- Adapted all 28 retained skills with HVAC industry context and Compendium integration
- Created 10 new HVAC-specific skills:
  - hvac-content-from-data (flagship DB integration)
  - hvac-seasonal-campaign (demand cycle marketing)
  - hvac-review-management (GBP review strategy)
  - hvac-video-repurpose (long-form → social)
  - hvac-technical-content (audience-calibrated writing)
  - hvac-brand-voice (trade authenticity guide)
  - hvac-contractor-website-audit (discovery & analysis)
  - hvac-contractor-website-package (marketing package assembly)
  - hvac-compliance-claims (EPA/rebate/safety claim checking)
  - hvac-content-qc (fact-check & citation gate)
- Renamed product-marketing-context → hvac-marketing-context (global)
- Created COMPENDIUM_INTEGRATION.md (shared integration contract)
- Added Compendium wrapper tools (search, scrape, classify)
- Added compendium capability tags to YAML frontmatter
- Updated README, AGENTS.md, CLAUDE.md, VERSIONS.md, marketplace.json
- All 38 skills pass validate-skills.sh
- Zero dangling references to removed/renamed skills

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
2026-03-10 21:05:49 -03:00

186 lines
3.2 KiB
Markdown

# Customer.io
Behavior-based messaging platform for email, push, SMS, and in-app.
## Capabilities
| Integration | Available | Notes |
|-------------|-----------|-------|
| API | ✓ | Track API, App API, Journeys API |
| MCP | - | Not available |
| CLI | - | Not available |
| SDK | ✓ | JavaScript, iOS, Android, Ruby, Python |
## Authentication
- **Track API**: Site ID + API Key (Basic auth)
- **App API**: Bearer token
- **Header**: `Authorization: Basic {base64(site_id:api_key)}`
## Common Agent Operations
### Identify customer
```bash
PUT https://track.customer.io/api/v1/customers/{customer_id}
Authorization: Basic {base64(site_id:api_key)}
{
"email": "user@example.com",
"created_at": 1705312800,
"first_name": "John",
"plan": "pro"
}
```
### Track event
```bash
POST https://track.customer.io/api/v1/customers/{customer_id}/events
Authorization: Basic {base64(site_id:api_key)}
{
"name": "purchase",
"data": {
"product": "Pro Plan",
"amount": 99
}
}
```
### Track anonymous event
```bash
POST https://track.customer.io/api/v1/events
Authorization: Basic {base64(site_id:api_key)}
{
"name": "page_viewed",
"data": {
"page": "/pricing"
},
"anonymous_id": "anon_123"
}
```
### Delete customer
```bash
DELETE https://track.customer.io/api/v1/customers/{customer_id}
Authorization: Basic {base64(site_id:api_key)}
```
### Get customer (App API)
```bash
GET https://api.customer.io/v1/customers/{customer_id}/attributes
Authorization: Bearer {app_api_key}
```
### List campaigns
```bash
GET https://api.customer.io/v1/campaigns
Authorization: Bearer {app_api_key}
```
### Get campaign metrics
```bash
GET https://api.customer.io/v1/campaigns/{campaign_id}/metrics
Authorization: Bearer {app_api_key}
```
### Trigger broadcast
```bash
POST https://api.customer.io/v1/campaigns/{campaign_id}/triggers
Authorization: Bearer {app_api_key}
{
"emails": ["user@example.com"],
"data": {
"coupon_code": "SAVE20"
}
}
```
### Send transactional email
```bash
POST https://api.customer.io/v1/send/email
Authorization: Bearer {app_api_key}
{
"transactional_message_id": "1",
"to": "user@example.com",
"identifiers": {
"id": "user_123"
},
"message_data": {
"order_id": "ORD-456"
}
}
```
## JavaScript SDK
```javascript
// Initialize
_cio.identify({
id: 'user_123',
email: 'user@example.com',
created_at: 1705312800,
plan: 'pro'
});
// Track event
_cio.track('purchase', {
product: 'Pro Plan',
amount: 99
});
// Track page view
_cio.page();
```
## Key Concepts
- **People** - Customers and leads
- **Segments** - Dynamic groups based on attributes/behavior
- **Campaigns** - Automated message sequences
- **Broadcasts** - One-time sends
- **Transactional** - Triggered messages
## Attribute Types
- Standard: `email`, `created_at`, `unsubscribed`
- Custom: Any key you define
- Computed: Aggregations from events
## When to Use
- Behavior-based email automation
- Multi-channel messaging (email, push, SMS)
- Onboarding sequences
- Re-engagement campaigns
- Transactional messages
## Rate Limits
- Track API: 100 requests/second
- App API: 10 requests/second
## Relevant Skills
- email-sequence
- analytics-tracking